Quality Assurance – Products & Services

Xentrax’s offers quality assurance solutions that are specifically designed for Public Safety Answering Points (PSAP) and Command Centres, enabling the evaluation of everything from a single interaction to complex incidents involving multiple channels, interactions and people. This holistic approach results in better insight into how to improve existing procedures, close knowledge gaps and compliance violations and drive overall performance, all leading to a higher level of public confidence in the centres.

Documents & Specs

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