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What Types of Cable Does My Small Business Need for IP and VOIP? Meteor Telecommunications is an Exhibitor at the Toronto West iTech Show The END of Copper Services? Meteor / Nec Webinar Registration Who’s Servicing your Phone System: Why Credentials Matter The Top Reasons Why You Should Upgrade your Phone System SV8x00 End of Product Lifecycle The Best Uses for Unified Communications

What Types of Cable Does My Small Business Need for IP and VOIP?

With all the Hype about Fibre and GIGABYTE SPEEDS

What Types of Cable Does My Small Business Need for IP and VOIP?

Given the rush by Bell, Telus, Rogers, and others in the race towards making copper obsolete, and upgrading their networks to multi-gigabyte speeds, Small Businesses are facing a serious challenge. Whether you are in Toronto or across Canada, this will apply.

With many considering upgrading to Cloud phone systems, VOIP requiring the use of IP telephones, PC connected Voice applications, and Smart Phones connected to Wi-Fi and/or using a cloud phone system, the need for enhanced data speeds become increasingly more apparent, thus the Carrier’s push to Gigabyte Fibre.

Small businesses rely on Data Cables to perform critical functions when running or setting up an office network. Cables serve multiple purposes but are largely designed to carry power and data signals to the appropriate equipment. Office cabling can range from simple to complex depending on the size of the operation, the number of workstations, and the amount of equipment that requires installation.

With the push of these carriers’ installing and upgrading their networks to Gigabyte speeds, your existing data networks may not be able to use these new data speeds. We often forget that existing/older Data Cabling, PCs, Data Switches, Wi-Fi routers, etc. are often maxed out at 10 or 100-Megabit speeds.

You must also consider that these internet link from your company are a serial data connection. Like a single-lane highway with no passing lane, if one vehicle is speeding along at 30 MPH, and you can go 200 MPH, you will have to slow down until they get off the road. So, a computer or a single device like a Data Switch which is not capable of these newer higher speed internet connections can affect all high-speed devices on your network down to a snail crawl rendering Gig speeds an overkill. This can and will really affect your cloud phone system.

With the advent of new and commonly used Contact Centers and Video Conference, Collaboration applications, Data delays/slowdowns (latency), packet errors (loss) can cause serious voice degradations and as such require setting up VLANS, and QOS tagging. Today in 2022, an office with 25 to 30 employees would require a network connection of a minimum 1 GB.

Common Types of Cabling for Small Businesses

Whether a business is moving to a new location or updating an existing cabling system, it is important to understand the types of network cables available and their functional impact on your Business.

Fiber Optic Cable

A fiber optic cable is a type of network cable containing glass fibers covered with an insulated case. This type of cable is best suited for high performance, long-distance data networking, and telecommunications. Today, fiber optic cables are used for much of the world’s cable television, internet, and telephone systems.

Compared to traditional wired cables, fiber optic cables provide much higher bandwidth. These cables are also capable of transmitting data over long distances. There is less of a need for signal boosters as light can travel a long way over a fiber optic cable without losing strength.

Shielded Twisted Pair (STP) Cable

Shielded twisted pair (STP) cables are a special type of local area network (LAN) and copper telephone wiring commonly used in business installations. STP cables contain a shield that acts as a ground to regular twisted pair wiring to minimize radio frequency and electromagnetic interference (EMI).

There are three main types of shielded twisted pair cabling options. These configurations include braided, which offers 90 percent EMI shielding, spiral, which offers 98 percent EMI shielding, and metal-coated mylar or foil, which offers 100 percent EMI shielding.

Unshielded Twisted Pair (UTP) Cable

Unshielded twisted pair (UTP) cables are some of the most used network cables for businesses. This type of cable is a 100-ohm copper cable that contains two to 1,800 unshielded twisted pairs that are surrounded by an exterior jacket. UTP cables do not have a metallic shield which makes them smaller in diameter and unprotected against EMI.

UTP cables are one of the least expensive wires available and are suitable for basic phone systems. These cables have also been successfully used in video applications, such as security cameras, due to an improvement in bandwidth. UTP cables are made up of four components: conductor, insulator, twisted unit, and sheath.

There are several commonly used types of UTP cabling, including:

  • Category 1 (Cat1) – Mainly used for telephone communications. Cat1 is not suitable for transmitting data.
  • Category 2 (Cat2) – Can transmit data at speeds of up to 4 Mbps.
  • Category 3 (Cat3) – Typically used in Token Ring networks. Is capable of data at speeds of up to 10 Mbps. 
  • Category 4 (Cat4) – Typically used in Token Ring networks. Is capable of transmitting data at speeds of up to 16 Mbps.
  • Category 5 (Cat5) – Is capable of transmitting data at speeds of up to 100 Mbps.
  • Category 5e (Cat5e) – Commonly used in networks that run at speeds of up to 1,000 Mbps, including Hosted VOIP and IP Telephony.
  • Category 6 (Cat6) – Consists of four pairs of 24 AWG (American Wire Gauge) copper wires. This is currently the fastest standard for UTP cables.

Selecting the Right Network Cables

There are several things that small businesses should consider when setting up an office network. First, plan the layout of the office. Will, there be a data center present, and how many computer stations will the space include?

Consider if employees will be using desktops, laptops, or both to perform work and how old or current are the OS’s and NIC cards. It’s also important to allocate enough space for servers and other types of network equipment. If a small business plans to create a wireless environment, some cabling is still required to bring an internet connection into the office.

Schedule A Consultation with Meteor Telecommunications Today

Technology is always changing and evolving, and small businesses must keep pace or risk falling behind their competitors. To keep equipment running at peak performance and ensure that the business has access to the data it needs, it is necessary to have the right cable systems and compatible interface components in place.

Meteor Telecommunications is a leader in infrastructure networking, offering services like network installation, hosted virtual phone systems, and structured cabling. We are fully trained and authorized on NEC phone systems, NEC Univerge Blue Hosted phone systems, including Hybrid/Private VOIP telephone systems. To learn more about office cabling or Hosted VOIP service, call and request a consultation with an experienced organization with over 25 years of experience in the Toronto and GTA, Meteor Telecommunications at 905-595-4444 or

Meteor Telecommunications is an Exhibitor at the Toronto West iTech Show

Come and see us at Toronto’s Leading IT Conference and Exhibition on May 10th, 2022 at the International Centre in Mississauga. We will be in booth 304 with our partners Xentrax Inc. and Smart IP.

Learn More About it here:

The END of Copper Services?

Canada’s Telus is on track to retire its copper network by early 2023


Similar to what was announced by Telus last Fall, other Major Canadian Telecom Carriers are also planning to end their support of copper facilities across their networks. Businesses large and small must now prepare to set in place critical plans to evaluate the potential impact on their businesses. Many business owners unfortunately are unaware these changes are here.

Although demands for higher speed technology i.e. Fibre Optics have created new market demands which is part is being met by Canadian Carriers’ roll-outs, positive and negation factors must be evaluated.

On the positive side, fibre to the building or curb meets consumers’ demand for high-speed internet and in the process, it has led the Carriers to recognize that copper can no longer meet consumers’ requirements and is more costly to maintain, thus the end of the copper road is here!

On the negative side, it means companies of all sizes must undertake a thorough review of the potential impact of no longer being able to rely on copper services. Moving forward relying on converged IP for Voice, Data Processing, Security, and Internet connectivity via a single piece of Fibre can be frightening – 

Listed below are but a few items to stimulate your thought process on items to consider and some potential benefits in the converged workspace.

Ideas of consideration/concern for carriers getting rid of copper

  1. Fire and Security Alarm lines
  2. TI over 2 pairs of copper being used for voice services
  3. ADSL/HDSL services (remote office internet or other Inter-office services)
  4. Off-premises extensions (OPX – Analog phones and or monitoring devices)
  5. Requirements for additional internet bandwidth for supporting Voice using SIP trunks
  6. Additional Security requirements to support Voice (encryption) 
  7. Possible upgrades needed for existing PBXs or Key Systems to support SIP Trunks and remote IP voice
  8. Potential that existing voice equipment is EOL (end of life) or EOS (end of support) which perhaps, unknowingly are in effect or shortly in the future. Financial exposure of investing in required upgrades
  9. Are you contracted with the Carrier for copper service for an extended period, which may force you to use their IP infrastructure, SIP trunks, etc. as a less than favorable price point, also forcing you to upgrade at the last minute?
  10. Is your IT support team ready or capable of the implications of voice requirements on your network?

Benefits of IP enabling your network to support IP voice and SIP trunks

  1. Lower overall cost of Trunks (SIP) 
  2. Additional lines can be added/removed quickly for seasonal peaks
  3. Ability to enable usage of the trunks or add trunks from anywhere in Canada
  4. Ability to roll trunks over to other offices in different time zone and in the case of adverse business conditions like fire, flood, or weather conditions.
  5. In most cases LD calls across Canada are toll-free and the ability in many cases allow toll-free across the continental USA – Lowers cost!
  6. IP-enabled voice infrastructure allows remote Voice, Video conference, and Presence indication of staff from anywhere, any time, on any device (Smartphone, PC, or IP telephones).
  7. Allow you to engage new workers from anywhere in the world – No more distance limits!
  8. Substantially lower Toll cost for calls outside of North America and literally no cost for WEB video calls.
  9. Ability to support wideband audio quality not possible over copper lines
  10. Ability to add remote local city telephone numbers for remote workers working in those areas to create a true local presence to clients

Is your communications system able to function without Copper?

If it isn’t or you are unsure, don’t wait. Talk to us NOW.

Our plan is to help you find alternatives to this dead end.

Meteor / Nec Webinar Registration

“Success is the era of Hybrid Working”

**On November 18, 2021 Meteor and NEC held a joint webinar on Success in the Era of Hybrid Working**

Why has the way we work Changed?


How Actually Succeed in the new reality.

Click HERE to watch the video of the event


  1. Making Sense of a changed business environment.
  2. Communications at the core of business.
  3. How to prepare your business for what’s to come.

Many Leading Companies are overhauling their workplace practice, and with good reason. Because the Hybrid office is here to stay.

Over 70% of employees and 83% of Employers surveyed considered remote working a success.

Enabling Collaboration

When You need to meet “face to face”

Please Contact Meteor Telecommunications to find out how you can enable your workers to work remotely and keep things moving for your business.



Benefits for enabling a flexible workforce

Who’s Servicing your Phone System: Why Credentials Matter

It’s never easy finding the right company to handle your telecommunications, just because it’s so difficult to know what really matters when it comes to experience and credentials. Some businesses waste thousands of dollars dealing with companies that have no clue what they’re doing, and certainly don’t have their best interests at heart. 

You need an IP Telephony service, but you’re having trouble deciding what kind. Let’s take a look at what that is, and why NEC is your best choice for IP office communications. IP allows you to connect all your employees in a secure and reliable way, across all office work spaces. Leave miscommunication and lost call signals in the past, since IP operates through Internet Protocol. Internet Protocol transmits voice communications over the network, using open protocols with securely implemented standards. This will reduce, if not completely eliminate the high cost of public switched telephone network (PSTN), but depending your particular configuration it can also delivers a level of service and dependability that traditional telephone networks could never hope to match. 

Meteortel’s Unified Communications platform integrates voice, video, data, and mobile into your office workplace, all through the power of IP telephony, specifically the NEC SV9100, SV9300 and SV9500. As Canada’s top leading voice and data services combination, NEC is a business telephony solution for small and mid-size businesses which easily unifies office communications for thousands of businesses. Using this system, you can quickly get in touch with both employees and customers, providing solutions for them when they need it most, and wasting less time trying to salvage leads from missed calls on your answering machine. But just like any powerful device or system, it will require occasional servicing and/or configuration based on the developing and changing needs of your business. The servicing choice that you make can sometimes be more important even then the IP system itself. 

SV 9100

Lots of companies on the market advertise IP telephony system servicing, even for products that they don’t supply, have never serviced, and certainly aren’t credentialed for. Because they don’t supply these systems, and lack the necessary experience to know how to work with them, you have no guarantee that they’ll service it properly, or that they’ll be able to resolve any of your problems. They might actually end up leaving your system in worse condition than when they started, costing you time and money, especially because you’ll still have to go and find a reputable servicing company. Or, you could skip all that by going with Meteortel for any of your IP system servicing needs. We’ve been in the business for 37 years, embracing new platforms as they come, and working to create value for our customers. By providing excellent service and advanced technologies, we’ve brought plenty of businesses into the modern age of telecommunications with all the tools they’ll need to remain competitive and integrated. We provide 24/7 support and national customer service, carefully listening to the needs of our customers and crafting solutions to their communication needs. That’s why so many leading businesses, companies, and even government agencies rely on Meteortel for installation, deployment, and maintenance. 

Why are we so qualified?

Our team of professionals is well versed in telecommunications, VoIP, Data, IP networking, wireless telecommunications technologies, and even MPLS. This is because we invest in the education and training of our employees, providing the means for them to develop their professional abilities to best serve our customers. That’s why we stand behind our staffs’ expertise, and take pride in knowing that our Service and Support personnel will provide you with the maintenance that suits the exact needs of your business. Our team is fully certified on many platforms including these award winning NEC products:

  • SV9100
  • SV9300
  • SV9500

This way we ensure that the products and systems we sell will continue to work into the far future, and that you’re never left with an IP telecommunications system that doesn’t perform to its full potential. 

Read here to learn more about NEC’s award winning IP systems and for further questions, feel free to get in touch with our friendly staff at Meteortel

The Top Reasons Why You Should Upgrade your Phone System

Traditional phone lines are still the primary means of communication for a large number of businesses, used more often than fax machines, skype, and even computers. Other than speaking in person, nothing can beat a direct telephone call, just because it’s so easy and immediate. It’s often the main method through which your clients keep in touch with you, because it makes you more immediately accessible than email or fax ever could for detailed discussions. When you’re using something that frequently, you should ensure that it’s kept up to date and updated when necessary. After all, you change your computers once every few years. Why are you still using a telephone system that was considered average back in the 90’s?

You upgrade your phone, your computer, and even your car. Well the reason for upgrading your phone system is the exact same! New technology is always emerging, and it allows for much greater functionality than what you currently have, usually for the same or even a lower price. Five years ago, cell phones could barely hold 4 GB of storage, and did little more than call and text. Today they do more than basic computers, and can have up to 2 TB of storage! If greater innovation comes at the price that you already pay, why not embrace it?

If we’re talking about limited functionality, traditional desk phones are just too basic to be of much use nowadays. What if your customers need you to immediately engage in a video call, call conferencing, or requires switching over to Bluetooth when on the run? Call transferring, intercom, voicemail, and call conferencing come standard with even the cheapest phone systems, with more advanced systems offering the bigger and better features mentioned above. 

Today’s high end VoIP and Hybrid telephone systems are defined by cloud-hosted communication services. Computer software and email integration, HD voice and video options, wireless handsets, and mobile phone connectivity are the latest technology being integrated into business telephone systems, and more and more businesses embracing the enhanced functionality it can offer. 

Some of these features may be compatible with your old telephone systems, but most of them will require you to upgrade to a new system. By this point you might already be convinced, or you could be thinking that these are just high-tech terms which won’t add any real substance to your office environment. Well, much like those who rejected adopting the use of internet in the early 90’s, this belief is simply incorrect, as these technologies have come to define not just cutting-edge and innovative businesses, but many SMB firms.

Take a look at these reasons for upgrading immediately! 

  1. Current system: Usually, people upgrade because their current system or technology just doesn’t work the way it should, or when it just stops working altogether (system down!). Usually, this is because it was faulty or mis-programmed right from the start, or maybe because it’s deteriorated over time. Perhaps you failed to fix an issue earlier on, and now you’re stuck with a massive pile up. Regardless, the system you have now is just not doing what it needs to do for your company. This means your system is dead weight, and you should be looking into immediately upgrading.  
  2. Outdated Equipment: Even if your telephone system is working, it’s still severely outdated! The same way that it’s time for your dad to ditch his 1988 rusty minivan, it’s time for you to ditch the POTS and adopt a powerful system that has state of the art features. And maybe pick up your dad a 2017 ECO-SUV while you’re at it. 
  3. Company Growth: Very often, rather than a phone system becoming outdated, the company will simply outgrow it. Maybe it can do some of the coolest things on the market, but it might just not suite the size of your company. So upsize your phone system before it starts downsizing your company. 
  4. Unequipped for Business: At one point, your company stopped operating out of your basement and moved into a real office. But your basic consumer phone system came right with you, and is now the pillar of your office environment. It’s time to get a real business phone system, and something like the NEC SV9100 or SV9300 could be the right choice for you. 

So you’ve finally realized that your phone system is lacking serious functionality, and you plan to upgrade. But do you know exactly what you’ll be upgrading to? Can you figure out what features most important you, and which ones are just gimmicks? Sure, maybe the salesman at “Jim’s Telco” is telling you that your business phone line should be able to play the Canadian anthem as its ringtone, but will this really benefit your business, and is he certified on the product to advise accordingly? 

Speak to your employees (and to yourself), get expert consultation with a certified professional sales person (which we have), and ask these important questions.

  • What features are available?
  • What do you think you want your phone system to do?
  • Which features will improve your businesses efficiency?
  • Can any new technology help achieve your goals or do you need a certain platform?
  • With IP telephone systems being at the top of chain, do they fulfill these needs?
  • Do you think that integrating your computers, phones, and tablets with your telephone system will increase your productivity? (The answer to this question is often a resounding, “Yes”.)
  • Which feature do you care about most?

Before even looking to get a new phone system, you need to sit down and seriously consider which of this functionality matters to you. When you go to buy a car, you usually ask yourself what matters in a vehicle before walking in to buy it. A telephone system is no different; it simply requires a little research. 

Don’t go through this important process alone. Call Meteortel to talk an expert, and get your new communication system up and running in no time!

SV8x00 End of Product Lifecycle

As of December 31st, 2018 the SV8x00 product line officially reached the end of the product lifecycle. 

This applies to the SV8100, SV8300 series systems. This means that for non-migrated SV8x00 customer’s, their systems would no longer be supported by NEC’s pre-sales or post-sales technical support, they are unable to apply any software updates or feature enhancements and would be unable to purchase additional software or hardware. As one of Canada’s premier NEC partners, Meteor will always endeavor to help our customers, but don’t wait until it’s too late! The best option is to speak to one of our technical sales staff about upgrading to the SV9100, SV9300 or SV9500 systems. There are some incentives in place which will help with the migration.

Don’t wait until you have a system down issue. Contact Meteor today, and ask for a quote on the migration of your existing system.

The Best Uses for Unified Communications

Unified Communications is about much more than just the telephone system that your office uses; it encompasses almost all office communications, spread out over a wide range of devices and communications networks. Because of this widespread functionality, unified communications can act as an all in one upgrade when your office is looking to improve its connectivity and devices. You may even be using many of the devices and software which unified communications seeks to integrate, which is why it’s unfair to call it a system upgrade. What it does instead is enhance the existing processes in order to unify them, as the name suggests. In fact, unified communications may hardly cost any more than the services you already have, just because it doesn’t really look to introduce any new applications, with the exclusion being a hub that is used to interconnect a wide range of devices.

Measuring the functionality of unified communications needs to go past just looking at numbers, because it’s very difficult to apply standard ROI metrics to a non-hardware based service. The best way that you can understand the benefits of unified communications is by viewing real life examples. 

  1. Employee Productivity

Communications plays a huge role in the daily office life of your employees, either when they’re speaking to you, speaking to customers, or just communicating amongst themselves. The platform of unified messaging allows for complete integration in this aspect, making it the right choice of solution. It allows you and your employees to push all communication into one central messaging hub, thus eliminating the need for a ton of different mediums and devices. This hub can be accessed through mobile device and desktop, which means that your business will never miss another fax, email, text, or video call. 

Unified messaging helps your employees work effectively from any device and any location, greatly speeding up the rate at which your office operates without adding any new tasking or stress. This will increase productivity, and you’ll see your employees working more effectively and working faster, but with no increased load. Quite often, there is an increase in available time for them, and you, to be more productive, as typical communication time back and forth (turnaround time) decreases.

  1. Team Productivity

Employees aren’t more than just a collection of workers; they’re all part of your office, and should be able to function quickly and effectively. One or two employees can meet up for a discussion no problem, but it’s generally pretty difficult to get the entire team to meet in person all at once. But with unified communications technologies, this problem quickly disappears, with something as simple as video conferencing services. 

Of course, nothing will beat an in person meeting, nor does any of this software try to. Yet video conferencing can become a suitable replacement, and can greatly simplify the process of planning meetings. Now you can easily start subbing in employees when they’re needed for meetings, or shooting off quick communications for information. Seeing everyone on video will also be a powerful substitute for in person meetings, and will reduce the need for bringing in employees into a physical location. 

Unified communications will speed up your overall office operations, making impromptu meetings a cinch to engage. 

  1. Business Benefits

Your employees are the foundation of your business, and what benefits them will ultimately benefit you. One thing that will definitely benefit them is unified communications, because it seeks to improve your business as a whole. Unified communications is proven to increase productivity and enhance employee operations, making it justifiable for management to implement it business-wide. It’s sure to have a positive impact on the business’s ease of operation and return on investment. 

When a business is flexible, management’s job becomes easier, since more tasks can be fulfilled by employees with less stress, meaning that all customer needs will be fulfilled in a timely manner. Unified communications resolves issues that any business management will have, through a natural and streamlined process. 

  1. IT Simplification

Ultimately, the IT department be responsible for any problems surrounding the rollout of unified communications, regardless of whether they’re the ones that set it up. Luckily, the singular environment in which unified communications operates makes doing so extremely simple, reducing the need for IT to continuously monitor network usage and employee processes. 

Unified Communications is the all in one solution that your business has been yearning for, and that your employees will thank you for implementing and streamlining. When planned and implemented properly, by trained and qualified technicians, not only will you see business productivity increasing, but your employee performance will also improve, with greater workflow outcomes. 

So make the decision that’s best for your employees, your team, and your business, and get set up with unified communications today!

Call Meteor Telecommunications to find out more at 905-595-4440