OpenText Corporation (TSX: OTEX), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues; with market share nearly double that of its nearest competitor. OpenText’s technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data, including unstructured information, such as text, email, web pages, voice, or video. OpenText’s software powers the full spectrum of mission-critical enterprise applications including pan-enterprise search, customer interaction solutions, information governance, end-to-end eDiscovery, records management, archiving, business process management, web content management, web optimization, rich media management and video and audio analysis.
OpenText’s customer base is comprised of more than 20,000 global companies, law firms and federal agencies including: AOL, BAE Systems, BBC, Bloomberg, Boeing, Citigroup, Coca Cola, Daimler AG, Deutsche Bank, DLA Piper, Ericsson, FedEx, Ford, GlaxoSmithKline, Lloyds TSB, NASA, Nestlé, the New York Stock Exchange, Reuters, Shell, Tesco, T-Mobile, the U.S. Department of Energy, the U.S. Department of Homeland Security and the U.S. Securities and Exchange Commission. More than 400 companies OEM OpenText technology, including Symantec, Citrix, HP, Novell, Oracle, Sybase and TIBCO. The company has offices worldwide. Please visit www.OpenText.com to find out more.
IEX Corporation, a NICE Systems company, has been helping contact centres achieve success since 1988. Today, more than a million agents at over 3,000 sites in more than 50 countries realize results from IEX solutions every day. The company’s flagship product, the TotalView Workforce Management system with its focus on agent performance and business process enhancement, provides a solid foundation for success in your contact centre.
TotalVIew’s open solution approach enables you to select our entire portfolio or choose any combination of products offered by IEX, and easily integrate them with your existing systems. With the freedom to choose the solution that works best for your center, we’ll help you protect and maximize your technology investments. Best-in-class technologies from IEX will help you enhance the customer experience, maximize operational efficiency, empower employees and drive customer intelligence throughout the enterprise.
The company is based in Dallas Texas. Please visit www.iex.com to find out more.