Who’s Servicing your Phone System: Why Credentials Matter

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Who’s Servicing your Phone System: Why Credentials Matter

Who’s Servicing your Phone System: Why Credentials Matter

It’s never easy finding the right company to handle your telecommunications, just because it’s so difficult to know what really matters when it comes to experience and credentials. Some businesses waste thousands of dollars dealing with companies that have no clue what they’re doing, and certainly don’t have their best interests at heart. 

You need an IP Telephony service, but you’re having trouble deciding what kind. Let’s take a look at what that is, and why NEC is your best choice for IP office communications. IP allows you to connect all your employees in a secure and reliable way, across all office work spaces. Leave miscommunication and lost call signals in the past, since IP operates through Internet Protocol. Internet Protocol transmits voice communications over the network, using open protocols with securely implemented standards. This will reduce, if not completely eliminate the high cost of public switched telephone network (PSTN), but depending your particular configuration it can also delivers a level of service and dependability that traditional telephone networks could never hope to match. 

Meteortel’s Unified Communications platform integrates voice, video, data, and mobile into your office workplace, all through the power of IP telephony, specifically the NEC SV9100, SV9300 and SV9500. As Canada’s top leading voice and data services combination, NEC is a business telephony solution for small and mid-size businesses which easily unifies office communications for thousands of businesses. Using this system, you can quickly get in touch with both employees and customers, providing solutions for them when they need it most, and wasting less time trying to salvage leads from missed calls on your answering machine. But just like any powerful device or system, it will require occasional servicing and/or configuration based on the developing and changing needs of your business. The servicing choice that you make can sometimes be more important even then the IP system itself. 

SV 9100

Lots of companies on the market advertise IP telephony system servicing, even for products that they don’t supply, have never serviced, and certainly aren’t credentialed for. Because they don’t supply these systems, and lack the necessary experience to know how to work with them, you have no guarantee that they’ll service it properly, or that they’ll be able to resolve any of your problems. They might actually end up leaving your system in worse condition than when they started, costing you time and money, especially because you’ll still have to go and find a reputable servicing company. Or, you could skip all that by going with Meteortel for any of your IP system servicing needs. We’ve been in the business for 37 years, embracing new platforms as they come, and working to create value for our customers. By providing excellent service and advanced technologies, we’ve brought plenty of businesses into the modern age of telecommunications with all the tools they’ll need to remain competitive and integrated. We provide 24/7 support and national customer service, carefully listening to the needs of our customers and crafting solutions to their communication needs. That’s why so many leading businesses, companies, and even government agencies rely on Meteortel for installation, deployment, and maintenance. 

Why are we so qualified?

Our team of professionals is well versed in telecommunications, VoIP, Data, IP networking, wireless telecommunications technologies, and even MPLS. This is because we invest in the education and training of our employees, providing the means for them to develop their professional abilities to best serve our customers. That’s why we stand behind our staffs’ expertise, and take pride in knowing that our Service and Support personnel will provide you with the maintenance that suits the exact needs of your business. Our team is fully certified on many platforms including these award winning NEC products:

  • SV9100
  • SV9300
  • SV9500

This way we ensure that the products and systems we sell will continue to work into the far future, and that you’re never left with an IP telecommunications system that doesn’t perform to its full potential. 

Read here to learn more about NEC’s award winning IP systems and for further questions, feel free to get in touch with our friendly staff at Meteortel

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