Unified Communication – NEC Products & Services

Imagine having a business communication system that accelerates business processes and provides a flexible, scalable solution for employees.

Unified Communications enables customers to experience greater productivity through the convergence of communication channels and business processes by using a combination of technologies, devices and services. Communications tools like presence, status, mobility, collaboration, video and voice conferencing, and messaging can all be utilized.

NEC’s Unified Communications strategy includes:

UCB

  • UC for Business, a single server solution perfect for SMBs
    NEC’s UC for Business (UCB) is a perfect unified communications (UC) solution for small to medium-sized businesses. This single server solution is designed to optimize your communications through the convergence of communication channels and business processes.

UCE

  • UC for Enterprise for the larger enterprise that requires more flexibility
    Most employees experience communications overload on a daily basis. They send and receive messages from desktop phones, cellular phones, voicemail, email, instant messaging, faxes, voice and video conferencing and collaboration tools.
  • UC for Enterprise Mobility (MC550)
    As an integral part of the UC for Enterprise (UCE) suite, NEC’s UCE Mobility (UNIVERGE MC550) solution allows employees to be reached anytime, anywhere with a single phone number and voice mailbox.
  • UC for Enterprise Desktop Client (UC700)
    UC for Enterprise (UCE) Desktop Client, a part of NEC’s UCE solution, provides your organization with the productivity-enhancing tools your workforce needs to effectively manage communications and information.
  • UC for Enterprise Agent (UC700)
    UC for Enterprise Agent is the next-generation of desktop applications that unifies call center functionality and unified communication capabilities into one easy to use client. UCE Agent’s intuitive interface brings information, not previously available, directly to the desktop.
  • UC for Enterprise Unified Messaging (UNIVERGE UM8500)
    UC for Enterprise Unified Messaging (UNIVERGE UM8500) is a feature rich, next-generation messaging platform designed to meet the communications needs of small- to enterprise-size organizations by delivering unified messaging within a Microsoft® Exchange environment.
  • UC for Enterprise Attendant (UA5200)
    First impressions count, so it is crucial that attendants have access to the most advanced communications tools.
  • Contact Center (CCDesign Product Suite)
    NEC’s suite of products and services that addresses the development of quality responsiveness and fulfillment within the contact center
  • UC for Enterprise Emergency On-Site Notification (E-OSN)
    To keep people safe and secure during an emergency, it is important for businesses to have a 911 system that can accurately pinpoint a caller’s location and direct appropriate emergency response resources to the scene.
  • UC for Enterprise Manager (UNIVERGE MA4000)
    NEC’s UC for Enterprise Manager (UNIVERGE MA4000) is a centralized web based management system for communications servers.
  • UC for Enterprise Application Platform (OW5000)
    This UC for Enterprise Application Platform fuses communications tools like presence, status, unified messaging, instant messaging, mobility, collaboration and voice/video conferencing into one comprehensive, customizable unified communications solution – UC for Enterprise.
  • UC for Enterprise Collaboration
    Every organization is faced with the challenge of improving productivity while reducing costs. UC for Enterprise (UCE) Collaboration offers an ideal way to empower employees and contribute to the bottom line.

Collaboration

  • NEC Hosted Collaboration Services
    The ability to participate in multimedia presentations is critical to keeping your business competitive. It can dramatically improve the type and quality of the information transmitted. NEC’s Hosted Collaboration Service provides the innovative, cost-effective help that your enterprise requires.

Integration

  • Microsoft Integration
    Integration to Microsoft® Office Communications Server (OCS) 2007 is an optional component of the UC for Enterprise solution.

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