Please visit us at:

Follow Us on Facebook     Follow Us on Twitter     Follow us on YouTube     RSS




Our Contact Information on Your Smartphone


If You do not have QR Scanner installed on

Your Blackberry, please use this Link

Download - Free QR Scanner


Hospitality Solutions Navigation


Why Meteor Tel? 
Dedication to Hospitality 
Hospitality Support Plan
Hospitality Maintenance Plan          
NEC Hospitality Solutions           
Avaya Hospitality Solutions 
AVST Hospitality Solutions
  Case Studies






We offer the following maintenance contracts to all of our clients:


Parts & Labor

  • Complete Parts & Labor coverage for any repair on the defective items covered under maintenance contract.
  • Faster replacement of defective parts being an NEC exclusive dealer we stock most of the parts.



  • 2 hours or less emergency response time for major failures available 24 hours x 7 days x 365 days.
  • Next day / 24 hours response time for minor failures for customers on the maintenance contracts.

(In all conditions the customers under maintenance contract have priority over non-maintenance customers)


Moves, Add and Changes Rates:

  • Discounted labor rates for customer under maintenance.
  • No travel charge within Greater Toronto Area.


Remote Diagnostics

  • Very critical for prompt service we incorporate remote diagnostics as a part of the maintenance contract (provided the system under maintenance supports remote diagnostic feature)
  • Enables very quick response, can resolve the problem remotely and helps the technician to bring in parts if required.


Third Party Coordination

  • We work together and co-ordinate with your telephone line service provider (Telco)


Annual System Testing and Preventative Maintenance 

  • Allows/identifies potential problems and helps in reducing downtime.
  • Tape/Disk back-up copies of system backup helps faster recovery in case of total system failure.
  • Cleaning Fan Filters
  • Servicing Batteries
  • Testing UPS
  • Checking Power Alarms
  • Updating Trunk Listing