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Genesis Express Call Accounting


CDR Reporting for Business:


Genesis Express Call Accounting is the most economical option for your small to medium-sized business for tracking and billing calls, without the additional features our professional version offers. With Genesis Express Call Accounting you can expect accurate call reporting and billing, and additional services such as our new Profit-Hiker service, Remote Assistance, and much more... Genesis Express Call Accounting gives you the features your small to medium-sized business needs.

 

 

Features:


  • True telephone company V&H call rating tables
  • General Business & Hotel / Motel versions
  • Attach names and departments to extension numbers
  • Allocate Telephone Charges to Departments
  • Special Hotel Checkout, Audit, and Profit Reports
  • 9 different surcharge & tax tables
  • Retains local and incoming calls selectivelycall accounting client interface
  • Includes the first year's support enhancements and rates
  • Can upgrade to Professional Version
  • Extensive selection of reports (hundreds)
  • Custom Report Writer
  • Complete Traffic Management Reporting
  • COPS Toll Fraud Detection
  • Equipment Inventory Module
  • Employee Directory Module
  • Automatic Report Scheduling, Emailing, Scripting and Faxing
  • Up to 6 levels of hierarchy reporting
  • Included Remote Assistance
  • Optional Property Management System interface
  • CDR collection via IP, serial port, modem or buffer box


Available Add-on Features:


  • Data Export Utility:
    Allows Genesis Call Accounting data to be exported in a customized format allowing it to be easily imported into another application (ex. accounting software, management systems, etc.).

  • Nortel / Avaya Meridian & CS1000 Data Import:
    Extracts and updates Genesis with extension names, departments, trunk, access code, DES, phone type, etc. information from your Avaya / Nortel CS1000 or Meridian 1 telephone switch.

  • Auxiliary Rate Tables:
    Customized call rating tables created to match your unique and specific billing requirements. Auxillary rate tables can be useful when you do not want to use the system's built-in V&H rating tables, local calling areas or flat rate billing.

Optional Hardware & Connectivity Options:


  • Buffer Boxes:
    Usually used when your PBX is remotely located or when it is not feasible to run cabled directly. Buffer boxes can also add additional peace of mind, ensuring data is not lost in the event of computer hardware failure. Buffer boxes act as an intermediary between your telephone system and the computer housing Genesis Call Accounting. Call information is retained and passed to the Genesis PC for immediate processing.

  • Ether-Serial Devices:
    Convert any legacy telephone system serial ports to an IP network connection, allowing internal and remote accessibility via your established network. Especially useful when it is impractical to run cabling between the Genesis computer and your non-IP supported PBX.

System Capacities:


  • 1 to 1,000 phones depending on size ordered
  • unlimited number of Account Codes
  • unlimited number of Authorization Codes
  • up to 6 levels of hierarchy reporting
  • unlimited number of departments
  • unlimited number of trunks
  • call storage = 5,500 calls per megabyte

Hardware Requirements:


  • Telephone system with CDR or SMDR output
  • Windows 2000+ Operating System
  • Hard disk with at least 50MB free
  • AMD / Pentium 1GHz processor or better
  • CD-ROM drive for software installation / updates
  • One serial port minimum (not required for IP collection)
  • Internet connection (for emailing reports & remote assistance)
  • One printer (for printing reports, if desired)